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State Farm® Insurance Agent Susan Rosales

4.8 out of 5 average rating (188 reviews) View Susan Rosales's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

cromer Mclaughlin

May 22, 2023

5  out of  5 rating by cromer Mclaughlin
"very great people that really help answering questions and looking out for my insurance needs. I love going there and communicating with the staff."

Tyrone Chapel

May 18, 2023

5  out of  5 rating by Tyrone Chapel
"Very Professional and helpful thank you for your time and service"

Ryan Kovacs

May 18, 2023

5  out of  5 rating by Ryan Kovacs
"Always helpful, professional and very prompt in taking care of my insurance needs. I have multiple policies and highly recommend!"

Maria Pacitto

May 15, 2023

5  out of  5 rating by Maria Pacitto
"Susan took a lot of time with me and patiently explained anything I didn't understand."

William Dawson

May 11, 2023

5  out of  5 rating by William Dawson
"When there are things I dont understand, they take the time to explain every detail, Mrs Rosales and her company are very professionals in what they do, I’m glad am a customer of that company, Thank You so much, William Dawson"

Bassam elkhatib

May 8, 2023

5  out of  5 rating by Bassam elkhatib
"Excellent service. Like all those in the office.Thank you Susan. Happy Mother's Day. God bless your family. Thanks."

Allen Karn

April 20, 2023

5  out of  5 rating by Allen Karn
"Nice and friendly as alwaus"

Miriah's Kawaii Squishies

April 20, 2023

5  out of  5 rating by Miriah's Kawaii Squishies
"They go above and beyond. Susan always make sure our family is happy and satisfied. She sends birthday and Christmas cards. She tries to remember special events that is happening in our lives also. She is more than an agent, she cares ❤"

Susan Krussell

April 10, 2023

5  out of  5 rating by Susan Krussell
"Ms. Rosales is knowledgeable, accommodating, and friendly. We trust her with our insurance policies. She doesn’t try to sell us more than we need."

Mark Shiminsky

April 3, 2023

5  out of  5 rating by Mark Shiminsky
"I'v had insurance with this off for a few different vehicles since the 90s, it always has been easy work with them when problems arise."

Faith Jasmund

April 3, 2023

5  out of  5 rating by Faith Jasmund
"I have had State Farm Insurance for over twenty years to help protect my home, cars, and motorcycles and am satisfied with my coverage and especially the quick response time with claims."

Cynthia Sobotta

March 30, 2023

5  out of  5 rating by Cynthia Sobotta
"Always efficient looking out for me and friendly!"

Karen Smith

March 27, 2023

5  out of  5 rating by Karen Smith
"Staff are always willing to do their best to provide good service."

Ayad Ablahad

March 20, 2023

5  out of  5 rating by Ayad Ablahad
"Great staff great service thank you Susan for your help"

george krusac

March 16, 2023

5  out of  5 rating by george krusac
"I have all but good to say about State Farm Insurance I have had nothing but satisfactory service I would recommend this insurance to all my friends"

Jayson Ouillette

March 3, 2023

5  out of  5 rating by Jayson Ouillette
"I had been a Progressive customer for almost 20 years and never had a claim. When an ice storm damaged my vehicle, Progressive shorted my claim by 70% of actual repair cost, I needed a new provider that I could trust when the chips were down. Michelle made the transition to State Farm easy and pleasant. She took time to explain everything and answer my questions. They treat you like a person rather than a number, like Progressive had. The premium cost difference is minimal but invaluable when/if you need help to recover from loss. I learned a $3000 lesson about my supposed monthly “savings” by using an unreliable and unhelpful provider. If you are thinking of Progressive, Allstate, Geico, or any of the other online providers that don’t have local agents, DON’T do it!!! You need a helpful hand when catastrophe strikes, not underhanded skin-flint corporate stooges and thieves. State Farm’s personal involvement and investment in your recovery needs is worth so much more than the few pennies you think your saving."

S M Gust

March 2, 2023

5  out of  5 rating by S M Gust
"We have been with the State Farm Susan Rosales agency for several years. Helpful, professional, and just amazing are the words I would use to describe my interactions with her and the whole team in her office. I would recommend you contact her for all your insurance needs!"

Only The Best Travel Experiences

February 10, 2023

5  out of  5 rating by Only The Best Travel Experiences
"Great place! Super rates and courtesy!"

Adriane Reimberg

February 9, 2023

5  out of  5 rating by Adriane Reimberg
"Susan and her team were recommended for a friend. I’m very satisfied with their knowledge and help. I feel that I have always the best policy that fits for my needs. Thank you!"

Jenya Banks

February 6, 2023

5  out of  5 rating by Jenya Banks
"I have been a customer at Susan’s office for over 3 years now. The guys and gals are always very good at returning calls and addressing my concerns :-)"

ruth golden

February 2, 2023

5  out of  5 rating by ruth golden
"Very good friendly, personable service"

Delon Caldwell

December 22, 2022

5  out of  5 rating by Delon Caldwell
"Susan and her team are the best, they look out for their customers, I'm a customer for life!"

Zack Byrd

November 18, 2022

5  out of  5 rating by Zack Byrd
"Always friendly and helpful with any problems I have! Up front and knowledgeable with any questions I have about my policy!"

Ardayrell Dottery

October 20, 2022

5  out of  5 rating by Ardayrell Dottery
"State Farm has always been there for My family and I and we appreciate their quick service and also for helping us when we've had claims we needed taking care of and always so professional and courteous."

William Richard

September 13, 2022

5  out of  5 rating by William Richard
"Susan and the team are great, would highly recommend."