
State Farm® Insurance Agent Susan Rosales
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyle Brookshire
June 26, 2025
"I have been with Susan Rosales Agency since 2016 and the experience has been phenomenal throughout those years. They treat you like family and will always make sure your plan fits you the best."
Jay Phrozen
June 25, 2025
"I just wanted to thank Matt Dill and the rest of your team for great service! You all have done a great job for us over the years, and now, by helping add the new motorcycle on our policy. Thank you for the expedient service!"
"Thank you for your wonderful review. We appreciate you and your family trusting us with your auto, motorcycle, and home insurance needs. We look forward to working with you for many more years to come. Susan Rosales State Farm Agent Rosales Insurance Agency, "
Dawn Rupe
June 19, 2025
"Susan and her team are always very helpful and friendly. Matt quickly helped me with what I called for. They are the best!"
"Dawn, thank you SO much for your wonderful 5-star review, it means a lot to us. We appreciate your continued trust in us to meet your auto and home insurance needs over the last 10+ years. We have enjoyed working with you and your beautiful family and look forward to many more years to come. Susan Rosales Rosales Insurance Agency, Inc.-State Farm 166 S. Industrial Saline, MI 48176 Located in Washtenaw County, Serving all Counties in Michigan and Ohio #autoinsurance #homeinsurance #StateFarm #weloveourcustomers "
Thomas Bitell
June 17, 2025
"Very helpful in handling all my concerns and quick to pick up the phone personally the first time I call every time."
"Tom, thank you for your wonderful 5-star review! We truly appreciate your loyalty since 2014 and are delighted to have had the opportunity to assist you with your auto and renters insurance needs at our State Farm agency in Saline, MI. We’re excited to hear that you’re considering life insurance with us soon! Our team is here to help you find the best coverage that fits your unique situation. Thank you once again for being a valued member of our State Farm family. We look forward to continuing to help you for many years to come! Susan Rosales State Farm Rosales Insurance Agency, Inc. 166 S. Industrial Saline, MI 48176 (734)528-9860 #statefarm #autoinsurance #rentersinsurance #lifeinsurance #valuedcustomer "
Frankli Castro
June 5, 2025
"Son muy amables y siempre hay una opción para ayudar"
"Franklyn, a delayed, thank you for your 5-star review and especially taking the time to share your experience with our State Farm agency in Saline, MI! We have enjoyed getting to know you and your family over the last year. We appreciate your trust in us to meet all your insurance and financial services needs especially your auto and renters' insurance. Thank you again for being a valued member of our State Farm family in Saline. We look forward to serving you and your family for many more years to come! Susan Kirk Rosales Rosales Insurance Agency, Inc. State Farm 166 S. Industrial Saline, MI 48176 Washtenaw Count"
Chris Maksym (CMAX)
May 30, 2025
"I've been with Susan and the State Farm team for 13 years. They do a great job, and I have really affordable insurance."
"Chris, thank you for your 5-star review. It was so nice seeing you again recently. We have enjoyed getting to know you over the past 13 years and we look forward to many more to come. getting to know you and your family more and more. We appreciate too the trust you have in our team to help you find the right protection for your auto, renters, and financial services needs. We look forward to working with you for13+ more years :). Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 Located in Washtenaw County"
Paul Torres
May 30, 2025
"I’ve had such a great experience, always helpful and made my switch so easy and tailored for my needs. Every time I’ve called for help no matter what it was they were there to help with no questions asked. Highly recommended!"
"Paul, thank you for your wonderful review. We very much appreciate your business and enjoy working with you and getting to know you and your family more and more. We appreciate too the trust you have in our team to help you find the right protection for your family's needs for auto and homeowners insurance. We look forward to working with you for many more years to come. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 Located in Washtenaw County"
Zachary Stewlow
May 22, 2025
"Matt was very helpful today. He made everything quick and easy."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lee Jones
May 22, 2025
"Matt was very helpful and efficient in answering a payment question that I posed."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cristina Davis
May 19, 2025
"I have been with this State Farm Office for years and they are fantastic. I just purchased a new vehicle and the transition was seamless. I also appreciate the time Matt took to review rates on all my other current automobiles."
"Cristina, thank you for your amazing 5-star review!!!! We appreciate your continued trust in our Susan Rosales State Farm agency. Your loyalty means the world to us, and we are here to make sure you have the best protection possible for YOUR needs. We have enjoyed working with you over the years and helping you to find the right protection for your family's needs for auto, personal article, homeowners insurance and other financial services needs. We look forward to working with you for many more years to come. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 Located in Washtenaw County "
Nancy Allen
May 18, 2025
"The Best Service All attention on you Always very friendly and helpful and patient The best rates I have found"
"Nancy, thank you for sharing your wonderful 5-star review! We appreciate your continued trust in our Susan Rosales State Farm agency. Your loyalty means the world to us, and we are here to make sure you have the best protection possible for YOUR needs. We have enjoyed working with you for over 10 years for your auto and renters insurance needs. We look forward to working with you for many more years to come. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 Located in Washtenaw County"
Mark Vashon
May 15, 2025
"We’ve used Susan Rosales State Farm Insurance for all our insurance needs for the past 30 years. We couldn’t be happier with them. 😎"
"Mark (and family) thank you so much for your wonderful 5-star review! We are grateful to you and your family for being loyal customers of our insurance services in Saline, MI. It’s been (and continues to be) our pleasure to provide you with reliable auto insurance, comprehensive home insurance, and personalized life insurance solutions. Your trust in our agency means a lot to us, and we are committed to serving our community in Washtenaw County with the best insurance coverage tailored to your needs. We look forward to continuing to serve you for many more years"
Ana Blevins
May 13, 2025
"Matthew Dill was helpful and very friendly."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Robert Prpich
May 2, 2025
"Extremely fast and helpful took care of every need I had and was very informative. Very pleasant experience and stress free."
"Thank you so much for wonderful review! We're happy to hear that you had a pleasant and stress-free experience with us here in Saline, MI. Our entire team at State Farm is dedicated to providing fast and informative service, and it’s wonderful to know that we were able to meet your needs. We're proud to be part of this amazing community and look forward to serving you for many years to come. If you ever have any more questions or need assistance, don’t hesitate to reach out. Welcome to the family! Susan Kirk State Farm Agent Saline, Washtenaw County "
Karen Learman
April 30, 2025
"Great customer services but their pricing wasn’t competitive to my current policy."
"Karen, thank you for your honest review and talking with me today. As we discussed you very much appreciated Matt and the time he took to review and give you insurance and financial services options. I understand the issue was with the pricing for you at this time. We hope to help to take care of you and your family in the near future. Susan Rosales State Farm Agent Saline, MI located in Washtenaw County"
Christine Kuehn
April 28, 2025
"We have been with State Farm for many years and have appreciated their prompt response to our questions."
"Christine, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your continued almost 12 years trust to meet your auto, and homeowners' insurance needs for not just you but your entire family. At Susan Rosales State Farm, we appreciate you taking the time to give the review as we always strive to give personalized service and treating our customers like family. We are here to help you every step of the way! Once again, welcome to the Susan Rosales State Farm family—we look forward to serving you for many years to come! Susan Kirk Rosales Agent 166 S. Industrial Saline, MI Serving Michigan, Ohio located in Washtenaw County"
Brenda LaFay
April 17, 2025
"Excellent place to get insurance. very kind"
" Jasmin & Arnie, thank you so much for taking the time to share your experience with us! We are happy to have the opportunity to assist you with your auto and renters insurance, and we’re excited to help you explore your options for life and pet insurance as well. At Susan Rosales State Farm, we pride ourselves on providing personalized service and treating our customers like family. We are here to help you every step of the way! Once again, welcome to the Susan Rosales State Farm family—we look forward to serving you for many years to come! Susan Kirk Rosales Agent 166 S. Industrial Saline, MI Serving Michigan, Ohio located in Washtenaw County"
Heather Kierczak
April 16, 2025
"This office is great and always very helpful."
" Thank you for your wonderful review! We truly appreciate your loyalty and trust in us and State Farm over the past 20 years. It’s been a privilege to serve you and your family with your auto, renters, personal liability, and life insurance needs. At Susan Rosales State Farm, we strive to provide exceptional service and support, and it's rewarding to know that we have met your expectations. If you ever have questions or need assistance with your policies, please don’t hesitate to reach out, we are here to help. Thank you once again for being a valued member of our insurance family. Here’s to many more years of working together! Susan Kirk Rosales Agent 166 S. Industrial Saline, MI Serving Michigan, Ohio located in Washtenaw County"
Andres Zarraga
April 15, 2025
"Es Perfecto 🤩🤩🤩🤩"
"Muchas gracias por su reseña de 5 estrellas y por confiar en la agencia de State Farm de Susan Rosales para todas sus necesidades de seguros y servicios financieros, empezando por el seguro de auto. Esperamos seguir trabajando con usted y sus seres queridos durante muchos años más. Thank you very much for 5-star review and for trusting the Susan Rosales State Farm agency for all your insurance and financial services needs starting with auto insurance. We look forward to many more years of working with you and your loved ones. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI Serving Michigan and Ohio, located in Washtenaw County"
Susan Kemme
April 10, 2025
"Very knowledgeable and friendly. Answered all my questions."
"Thank you for your loyalty and for trusting our State Farm agency for your new homes! We truly value your business and are committed to providing exceptional service to our customers in Washtenaw County and beyond. Our team is always here to help with your insurance needs whether it's auto, home, life, or business insurance. Your recommendation means so much to us and we are thrilled to know you've had a positive experience with our team. We look forward to you for many more years to come. Susan Kirk Rosales- State Farm Insurance Agency"
Joe Barnett
March 20, 2025
"Susan Rosales has been a great agent. She's been very attentive and pleasant. I hope to continue to work with her for years to come. Staff has always been pleasant and eager to assist. Great experience!"
" Joe, thank you for your continued loyalty and trust in our agency since 2014! We are proud to serve you with comprehensive auto, home, and life insurance here in Saline, MI, in Washtenaw County. Your trust in Susan Rosales Agency and State Farm is truly appreciated. We strive to provide outstanding service and tailored insurance solutions that keep you protected. It’s customers like you who make our work rewarding, and we’re honored to be your go-to agency for all your insurance needs. Here’s to many more years of working together to safeguard what matters most to you! Susan Kirk Rosales State Farm Insurance Agency"
Toni
March 19, 2025
"Matt was super helpful and explained everything. Very accessible and understanding. Thank you!"
"Toni, thank you so much for your wonderful 5 -star review for Matt from our amazing team! Matt enjoyed getting to know you both and appreciate your trust in us to meet your auto, home and life insurance needs. We very much look forward to getting to know you both more over the years and look forward to many more years to come. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 (734)-528-9860 Serving all counties in Michigan and Ohio Located in Washtenaw Coun"
Nicole Acosta
March 18, 2025
"Great office! Highly recommend :)"
"Nicole, thank you so much for your wonderful 5 -star review for our office! We have very much enjoyed getting to know you all over the years and look forward to many more years to come. We appreciate your business and trust to meet your life insurance needs. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 (734)-528-9860 Serving all counties in Michigan and Ohio Located in Washtenaw County"
Tineya Brown
March 13, 2025
"We've been with them for years. They make everything so easy for us. I trust them."
"Dorothy, we very much appreciate your 5-star review! We are delighted to know you had a great experience with our team at Susan Rosales State Farm. We have enjoyed working with you and your family and protecting what matters most to you all. With life insurance, renters insurance and more. We look forward to working with you for many more years to come. Susan Kirk Rosales State Farm Insurance Agency 166 S. Industrial Saline, MI 48176 (734)528-9860 Serving Michigan and Ohio and located in Washtenaw County"
Meg Allgood
March 10, 2025
"Matt the individual I spoke to went through everything in detail about the insurance that he was selling and really helped me decide which plans were and were not right for me at this current time"
"Meg, thank you for taking the time to share your thoughts especially about our wonderful team member Matt! We are excited to welcome you to our State Farm family. We appreciate your trust in us to care for what matters to you most and putting together an insurance program for auto insurance, renters' insurance, and life insurance. We look forward to working with you for many years to come. Susan Kirk Rosales State Farm Agent 166 S. Industrial Saline, MI 48176 (734)-528-9860 Serving all counties in Michigan and Ohio Located in Washtenaw County"